If you own a ScanSnap scanner from Fujitsu, we’ve got good news for you. You may have noticed that the ScanSnap app for macOS is 32-bit, prompting a compatibility warning when you open it. Recently, however, Fujitsu has released a new ScanSnap app that fully embraces the 64-bit Mac future.
Sep 29, 2018 Ishan: I can confirm the ScanSnap iX500 works fine with Mojave. In fact, no update of any Fujitsu software was needed. The scanner works exactly the same for me both before and after my update to Mojave on Tuesday.
Apple first started warning users of 32-bit applications earlier this year, implementing a popup notification explaining that 32-bit apps “need to be updated by their developer to improve compatibility.”
First noted on Reddit, Fujitsu has oddly not released the 64-bit ScanSnap app for Mac as an update to the original app. Instead, you’ll have to head to Fujitsu’s website and download the new version directly.
This means that, despite seeing the 32-bit warning upon opening the old app, ScanSnap users are not given a direct option to update the app, or even informed that an update is available.
Fujitsu notes that older scanner models such as the ScanSnap S1500, are not supported by the new 64-bit app. This is because “their support periods hav already expired. Here’s the full list of supported models:
You can head to the Fujitsu website to download the new 64-bit ScanSnap app for Mac.
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Update the ScanSnap firmware to add new features or improve features and operational performance. When a newer version of firmware is released, you will receive a notification from ScanSnap Home.
Scansnap Ix500 Driver For Mac
WindowsScansnap Ix500 Software Mac Mojave Pro
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